The goal of this project was to help public managers and senior managers assess and manage complexity, uncertainty and ambiguity more effectively. This project delivered a multi-media, state-of-the-art, professionally-oriented risk management course led by a multi-disciplinary set of scholars available to public managers through the Canada School of Public Service.

The case studies, developed in consultation with public servant practitioners, allowed the public managers to apply the concepts and theoretical tools that they have learned.

As part of this project, we ran three sessions in Second Life with the students.